How do I become a Bank of Manhattan client?
Find out how to become Bank of Manhattan client here.
Is my money safe at Bank of Manhattan?
Yes, Bank of Manhattan is a member of The Federal Deposit Insurance Corporation (FDIC) program. Your money is insured up to $250,000.00 or unlimited if your account is a non-interest bearing account. For more details, click here.
How do I contact my banking partner at Bank of Manhattan?
To locate your banking partner, please contact us. If you are unable to locate the person you are looking for, call us at 888.657.6523.
What are the bank's hours of operation?
For more details on each bank's individual hours of operation, click here.
Which holidays is the bank closed on?
Bank of Manhattan is open on all days except weekends and Federal Reserve Bank Holidays.
What kind of loans does the bank offer?
We offer a variety of lending solutions at Bank of Manhattan to meet your business or personal needs. For more details, click here.
When do I get reimbursed for the ATM fees incurred?
Bank of Manhattan does not charge for the usage of your Debit Cards at ATM's. In fact, we also reimburse you for the fee charged by the ATM Service Provider. Fees will be reimbursed on the last day of your monthly service cycle.
What do I do if I lost my Debit Card?
Contact us immediately at 800.236.2442. For details on each bank's individual hours of operation, click here. It is essential that you notify us promptly to avoid potential fraudulent charges on your account.
What do I do if I lost my checkbook?
Contact us immediately at 888.657.6523 or contact your banking partner here. For details on each bank's individual hours of operation, click here. It is essential that you notify us promptly to avoid potential fraudulent charges on your account.
How do I change my address with the bank?
All address changes must be submitted in writing to the bank. Please complete the Change of Address Form and fax it to us at 310.606.8099 or mail it to us at Bank of Manhattan, Attn: Client Services, 2141 Rosecrans Avenue, Suite 1100, El Segundo, CA 90245.
How do I protect myself against fraud?
We take your financial security seriously. We encourage you to learn how to protect yourself against fraud. Find out more about Identity Fraud Prevention and Phishing Scams.
How do I wire money into my Bank of Manhattan account?
Utilize the following Wiring Instructions to wire money into your Bank of Manhattan account. If you are attempting to wire money in from an international location, please contact us at 310.606.8000 for additional instructions.
How do I send a wire out of my Bank of Manhattan account into another bank?
To send an outgoing wire, please complete the Wire Transfer Request as accurately and completely as possible to ensure your beneficiary receives the funds. You may fax your request to us at 310.606.8099, Attn: Client Services. You may also initiate a wire transfer as a business customer via Business Online Banking.
How do I initiate a stop payment request?
To initiate a stop payment, please complete a Stop Payment Order and fax it back to us at 310.606.8099, Attn: Client Services. You may also initiate a stop payment request online via Personal Online Banking or Business Online Banking. Contact us to at 888.657.6523 to learn more about our online banking options.
Where do I mail in my deposits or loan payments?
Please mail in your deposits or loan payments directly to us at Bank of Manhattan, Attn: Branch Operations, 2141 Rosecrans Avenue, Suite 1100, El Segundo, CA 90245.